Document Type

Article

Department or Administrative Unit

Accounting

Publication Date

12-2010

Abstract

Although much has been written about elevator maintenance from the engineering perspective, little has been written about elevator maintenance from a business perspective. This paper explores some of the business diagnostic tools useful in evaluating elevator maintenance performance and setting elevator performance objectives. These tools may also be applied to other types of maintenance operations.

Comments

This article was originally published in the Journal of Business Case Studies.

Journal

Journal of Business Case Studies

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