Department or Administrative Unit
Although much has been written about elevator maintenance from the engineering perspective, little has been written about elevator maintenance from a business perspective. This paper explores some of the business diagnostic tools useful in evaluating elevator maintenance performance and setting elevator performance objectives. These tools may also be applied to other types of maintenance operations.
Ehoff, C. Jr. (2010). Diagnostic tools for the elevator business. Journal of Business Case Studies 66, 135-138.
Journal of Business Case Studies