Wild Horse Wind Farm Visitors: An In-depth Phone Survey
Document Type
Oral Presentation
Campus where you would like to present
SURC Ballroom C/D
Start Date
16-5-2013
End Date
16-5-2013
Abstract
An in-depth phone interview was conducted to gain insights on visitor satisfaction and likelihood of recommending Wild Horse Wind Farm. Our interviews with 20 visitors (n=20) from 2011 and 2012 covered 18 questions. Respondent feedback noted that for the most part people were very satisfied with their visit and that the Wind Farm had many things they are doing very well. But that some things could be changed to increase visitor satisfaction. Recommendations include expanding on and off-site data collection methods to improve evaluation (e.g., modes of response, visitor follow-up) and further developing social media connections with visitors.
Recommended Citation
Daily, Jaime; Keenholts, Jimmie; Foltz, Sadi; and Tate, Tyler, "Wild Horse Wind Farm Visitors: An In-depth Phone Survey" (2013). Symposium Of University Research and Creative Expression (SOURCE). 151.
https://digitalcommons.cwu.edu/source/2013/posters/151
Poster Number
38
Additional Mentoring Department
Management
Wild Horse Wind Farm Visitors: An In-depth Phone Survey
SURC Ballroom C/D
An in-depth phone interview was conducted to gain insights on visitor satisfaction and likelihood of recommending Wild Horse Wind Farm. Our interviews with 20 visitors (n=20) from 2011 and 2012 covered 18 questions. Respondent feedback noted that for the most part people were very satisfied with their visit and that the Wind Farm had many things they are doing very well. But that some things could be changed to increase visitor satisfaction. Recommendations include expanding on and off-site data collection methods to improve evaluation (e.g., modes of response, visitor follow-up) and further developing social media connections with visitors.
Faculty Mentor(s)
Mark Pritchard