Document Type

Graduate Project

Date of Degree Completion

Summer 1997

Degree Name

Master of Education (MEd)



Committee Chair

Gregory S. Chan

Second Committee Member

Jack L. McPherson

Third Committee Member

Susan M. Madley


A model program in developing corporate personnel was designed for domestic fast food industry in Taiwan. The program emphasizes on successful business leaders' skills in the basic management function of decision making, planning, organizing, communicating, directing and controlling. Meanwhile, the successful fast food employee development have focused on training activity of customer service, personal appearance, company rules and regulations. The program concentrates on two specific areas: a management model and an employee training model. More specifically the management approach and training skills are addressed through a variety of methods and activities.