Title

A Study of A Coffee Supplier: Mazza Coffee

Presenter Information

Blake Ness
Mark Mamon

Document Type

Oral Presentation

Location

Lynnwood

Start Date

17-5-2012

Abstract

There are many attributes and tools that create a flawless supply chain, though they vary from all organizations, the goal remains the same. Mazza Coffee Company began roasting and bagging coffee in Mukilteo, WA in 2008. Mazza Coffee sells roasted coffee to many small and specialty retailers in the northwest and has developed a new venture of private labeling. With limited market share, every dime made counts for a company of this size so our goal is to ensure that Mazza Coffee is using its sources to maximize its production and sales. While studying Mazza Coffee we hope to expose new solutions in the upstream and downstream of the company’s production and distribution processes. We will focus on its current purchasing process as well as marketing and sales to determine if and when the company can expand so that it can eventually become a supplier of larger organizations. As of right now, the owner has inquired about supplying its products to the company Costco, but was refused because its current capacity to sell did not meet their criterion. We hope to find the solution for Mazza to compete and fulfill those larger organizations supplier guidelines to become a qualified, if not preferred, supplier. In doing so Mazza Coffee could potentially generate greater return on investment, provide greater customer service, and overall increase revenue as a whole.

Poster Number

5

Faculty Mentor(s)

Kun Liao

Additional Mentoring Department

Operations and Supply Chain Management

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May 17th, 12:00 PM

A Study of A Coffee Supplier: Mazza Coffee

Lynnwood

There are many attributes and tools that create a flawless supply chain, though they vary from all organizations, the goal remains the same. Mazza Coffee Company began roasting and bagging coffee in Mukilteo, WA in 2008. Mazza Coffee sells roasted coffee to many small and specialty retailers in the northwest and has developed a new venture of private labeling. With limited market share, every dime made counts for a company of this size so our goal is to ensure that Mazza Coffee is using its sources to maximize its production and sales. While studying Mazza Coffee we hope to expose new solutions in the upstream and downstream of the company’s production and distribution processes. We will focus on its current purchasing process as well as marketing and sales to determine if and when the company can expand so that it can eventually become a supplier of larger organizations. As of right now, the owner has inquired about supplying its products to the company Costco, but was refused because its current capacity to sell did not meet their criterion. We hope to find the solution for Mazza to compete and fulfill those larger organizations supplier guidelines to become a qualified, if not preferred, supplier. In doing so Mazza Coffee could potentially generate greater return on investment, provide greater customer service, and overall increase revenue as a whole.