Using Student Ratings of Faculty in the Instructional Development Process
Department or Administrative Unit
Most faculty want to provide a quality leaming experience for students but face theproblem of obtaining effective feedback on their performance so that adjustments can bemade. The most common source of feedback is student ratings, but that source is also the mostdisliked. However, student ratings are only one of four sources of information available tofaculty and administrators. This article briefly describes each source and then focuses onstudent ratings. The central thesis of this article maintains that student ratings can be a usefulsource of infonnation for the development of instruction and for evaluation purposes. Thearticle reviews three areas: (a) purposes of student ratings; (b) perceptions of student ratings;and (c) student rating infonnation methods.
Backlund, P. (1992). Using Student Ratings of Faculty in the Instructional Development Process. ACA Bulletin, 81, 7-12.
Association for Communication Administration Bulletin