Information Sharing with Suppliers to Improve Mass Customization Capability: A Trust Perspective
Department or Administrative Unit
Finance and Supply Chain Management
Trust is essential for business relationships within a supply chain. On the basis of over 200 responses from suppliers in the U.S. and China, this study empirically tests the relationship between trust and manufacturer-supplier information sharing. High trust can lead to frequent information sharing between suppliers and manufacturers. Frequent information sharing causes high mass customization capabilities. The moderating effect of country culture is also found for the relationship between trust and financial information sharing.
Liao, K.; Ma, Z.; & Lin, C.-T. (2009). Information Sharing with Suppliers to Improve Mass Customization Capability: A Trust Perspective. Annual Meeting of the Decision Sciences Institute, 40.
Annual Meeting of the Decision Sciences Institute