Document Type


Date of Degree Completion

Spring 2016

Degree Name

Master of Education (MEd)



Committee Chair

Dr. Henry Williams

Second Committee Member

Dr. Heidi Henschel Pellett

Third Committee Member

Dr. Donald K. Wattam


Three websites from 34 research institutions were evaluated on six measures of website accessibility. All but one institution had at least one website fail the accessibility assessment, and the single institution that performed well had recently been investigated by the Department of Justice regarding the accessibility of its website. This study concludes that while disability service offices do perform better than institutional homepages and admissions websites on measures of accessibility, many websites are plagued by perennial accessibility concerns such as images that lack alternate descriptions and content inaccessible to individuals using keyboard navigation or screen reader software.