Title

Effectiveness of Balanced-Scorecard Performance Management on Organizational Team Innovation and Sustainability

Document Type

Oral Presentation

Campus where you would like to present

Ellensburg

Event Website

https://digitalcommons.cwu.edu/source

Start Date

16-5-2021

End Date

22-5-2021

Keywords

Team Development, Balance Scorecard, Organizational Sustainability

Abstract

Organizational sustainability is facing resistance more than ever due to the COVID-19 global pandemic; previous in-person work teams are needing to learn how to successfully navigate their team dynamics (due to mandatory work-from-home mandates) while virtually working together from individual-home locations. The purpose of this continued Team Development Intervention (TDI) (Phase II) was to demonstrate how a newly formed higher-education interdisciplinary non-profit/social entrepreneurship student organization used the TDI outcomes from their first academic year in existence to further develop and strengthen their team in its second year efforts for the purpose of creating a 21st century sustainable organization; an organization that not only utilizes the diverse perspectives of its leadership team and members, but one that provides content that is educational and useful to its wide array of stakeholders, especially when it comes to diversity, equity, and inclusion. The five-member leadership team span from each of the university’s colleges: College of Business, College of Sciences, College of Arts and Humanities, and College of Education and Professional Studies. The interdisciplinary leadership team will be sharing the outcomes that drove their team this year along with their reflections on their continued TDI assessment for the 2020/21 academic year, their balanced-scorecard leadership performance reviews from self-evaluations and stakeholder meeting survey evaluations, their diverse content development and engagement (through Social Media Insight Analytics), performance reviews from their multiple-tiered club advisors, and their recommendations for future club leadership teams, especially when moving forward in an uncertain global organizational dynamic.

Faculty Mentor(s)

Deanna Marshall

Department/Program

Non-profit Organization Management

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May 16th, 12:00 AM May 22nd, 12:00 AM

Effectiveness of Balanced-Scorecard Performance Management on Organizational Team Innovation and Sustainability

Ellensburg

Organizational sustainability is facing resistance more than ever due to the COVID-19 global pandemic; previous in-person work teams are needing to learn how to successfully navigate their team dynamics (due to mandatory work-from-home mandates) while virtually working together from individual-home locations. The purpose of this continued Team Development Intervention (TDI) (Phase II) was to demonstrate how a newly formed higher-education interdisciplinary non-profit/social entrepreneurship student organization used the TDI outcomes from their first academic year in existence to further develop and strengthen their team in its second year efforts for the purpose of creating a 21st century sustainable organization; an organization that not only utilizes the diverse perspectives of its leadership team and members, but one that provides content that is educational and useful to its wide array of stakeholders, especially when it comes to diversity, equity, and inclusion. The five-member leadership team span from each of the university’s colleges: College of Business, College of Sciences, College of Arts and Humanities, and College of Education and Professional Studies. The interdisciplinary leadership team will be sharing the outcomes that drove their team this year along with their reflections on their continued TDI assessment for the 2020/21 academic year, their balanced-scorecard leadership performance reviews from self-evaluations and stakeholder meeting survey evaluations, their diverse content development and engagement (through Social Media Insight Analytics), performance reviews from their multiple-tiered club advisors, and their recommendations for future club leadership teams, especially when moving forward in an uncertain global organizational dynamic.

https://digitalcommons.cwu.edu/source/2021/CAH/24