Language exclusion and the consequences of perceived ostracism in the workplace
Document Type
Article
Department or Administrative Unit
Psychology
Publication Date
3-2006
Abstract
The current research examined the impact of workplace ostracism on work-related attitudes and behaviors. Participants read a vignette describing a series of workplace interactions between the participant and two coworkers. During the interactions, participants were included in a group discussion, ostracized by coworkers in English or ostracized in Spanish. Consistent with predictions, ostracized participants reported lower levels of organizational commitment and organizational citizenship behaviors than included participants. Ostracism by language resulted in lower work group commitment and higher levels of symbolic threat compared with included participants and those ostracized in English. Increased prejudice was also reported by participants exposed to language ostracism. Results are discussed in terms of their implications for general attitudinal processes and employee-related work attitudes and behaviors. (PsycINFO Database Record (c) 2016 APA, all rights reserved)
Recommended Citation
Hitlan, R. T., Kelly, K. M., Schepman, S., Schneider, K. T., & Zárate, M. A. (2006). Language exclusion and the consequences of perceived ostracism in the workplace. Group Dynamics: Theory, Research, and Practice, 10(1), 56–70. https://doi.org/10.1037/1089-2699.10.1.56
Journal
Group Dynamics: Theory, Research, and Practice
Rights
Copyright 2006 by the American Psychological Association
Comments
This article was originally published in Group Dynamics: Theory, Research, and Practice. The full-text article from the publisher can be found here.
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