Behavioral Competencies, Goal Setting, and OD Practitioner Effectiveness

Document Type

Article

Department or Administrative Unit

Psychology

Publication Date

9-1993

Abstract

A behavioral competency model was applied to organization development (OD) interventions conducted in the United States and New Zealand. Consultants and their clients were surveyed to assess perceived frequencies of a range of consultant behaviors and goal-setting activities and their contribution to overall consultation effectiveness. Differences between consultant and client perceptions of consultant behaviors, along with regressions on consultant effectiveness, highlighted the need for researchers and OD practitioners to give more attention to client expectations and requirements. The utility of the behavioral competency approach is considered.

Comments

This article was originally published in Group & Organization Management. The full-text article from the publisher can be found here.

Due to copyright restrictions, this article is not available for free download from ScholarWorks @ CWU.

Journal

Group & Organization Management

Rights

Copyright © 1993, © SAGE Publications

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