Document Type
Thesis
Date of Award
Summer 1990
Degree Name
Master of Science (MS)
Department
Psychology
First Advisor
James L. Eubanks
Second Advisor
Edward S. Esbeck
Third Advisor
Philip Tolin
Abstract
The critical incident technique developed by J.C. Flanagan was used
to identify the competency requirements for mid-managers and first-line
supervisors for a municipal government. A system of classification
containing 5 major job skill training categories and 20 behavioral activities
resulted. Thirty-four individuals participated from two City management
and supervisory groups. Job-related behavior observation scales were
developed based on 100% interjudge agreement. Implications and
limitations for the use of these scales by the City are discussed.
Recommended Citation
Haddix, John A., "Mid-Level Management and First-line Supervisor Competency Requirements for a Municipal Government" (1990). Master of Psychology Theses. 11.
https://digitalcommons.cwu.edu/psytheses/11