Are CWU SURC Information Center Services Adequate for Those with Sensory Disabilities?

Document Type

Oral Presentation

Event Website

https://source2022.sched.com/

Start Date

18-5-2022

End Date

18-5-2022

Keywords

Central Washington University, Accessibility, Disability, ADA

Abstract

The Central Washington University (CWU) Student Union (SURC) is at the center of student life on campus and the SURC Information Center is no exception. The Information Center provides various tools to many students and patrons of CWU’s campus. Printing services, guest services, laptop checkout, and poster approval are only a few of the services provided by the Information Center Staff. With so much interaction with the CWU community, the point of accessibility is crucial in providing services to every student on campus and not the vast majority. A small portion of the CWU population live life with a sensory disability. Sensory disabilities relate to any of the 5 senses and can also be covered as communication disabilities which includes being d/Deaf, blind, or mute. With a mission to provide services to all CWU populations, the Information Center must be at the forefront of providing the services necessary to these student groups. Through experience as an Information Attendant of 3 years, I will examine the current services provided to determine if they meet the standard of accessibility expected by Central Washington University.

Faculty Mentor(s)

Naomi Jeffrey Petersen

Department/Program

Accessibility Studies

Additional Mentoring Department

Accessibility Studies

Streaming Media

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May 18th, 12:00 AM May 18th, 12:00 AM

Are CWU SURC Information Center Services Adequate for Those with Sensory Disabilities?

The Central Washington University (CWU) Student Union (SURC) is at the center of student life on campus and the SURC Information Center is no exception. The Information Center provides various tools to many students and patrons of CWU’s campus. Printing services, guest services, laptop checkout, and poster approval are only a few of the services provided by the Information Center Staff. With so much interaction with the CWU community, the point of accessibility is crucial in providing services to every student on campus and not the vast majority. A small portion of the CWU population live life with a sensory disability. Sensory disabilities relate to any of the 5 senses and can also be covered as communication disabilities which includes being d/Deaf, blind, or mute. With a mission to provide services to all CWU populations, the Information Center must be at the forefront of providing the services necessary to these student groups. Through experience as an Information Attendant of 3 years, I will examine the current services provided to determine if they meet the standard of accessibility expected by Central Washington University.

https://digitalcommons.cwu.edu/source/2022/CEPS/59