Selecting and Training the International Sales Force: Comparison of China and Slovakia

Document Type

Article

Department or Administrative Unit

IT and Administrative Management

Publication Date

11-1999

Abstract

This study examines the sales selection and sales training practices of 51 global and domestic firms in Shanghai, China and 74 global and domestic companies in the Eastern European country of Slovakia. Respondents from both groups reported similar managerial practices for selecting salespersons while greater differences were evident in the sales training area. Global firms are more market-oriented in their training focus and devote significantly more time to sales training. Global firms also evaluate training programs at higher levels and focus upon determining the most useful measure of training effectiveness results. Managerial implications of the study are provided.

Comments

This article was originally published in Industrial Marketing Management. The full-text article from the publisher can be found here.

Due to copyright restrictions, this article is not available for free download from ScholarWorks @ CWU.

Journal

Industrial Marketing Management

Rights

© 1999 Elsevier Science Inc. All rights reserved.

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